Quick answers, without the runaround.

Creating an account gives you full access to account features, lets you earn reward points on eligible orders, and supports a more personalized shopping experience.

A signed-in user can change the password from Personal Details in My Profile. A user who forgot the password can select Forgot Password, enter the registered email address, and use the emailed reset link to create a new password.

After an order is submitted, it is processed and dispatched. An SMS with a tracking link is sent when it is on the way. Times can vary because of insurance approval, distance, and external factors.

Average delivery is about 45 minutes for over-the-counter items and 90 to 120 minutes for insurance orders, depending on insurer approval and your delivery location.

Saved addresses are shown at checkout. If your order has already been placed or dispatched, call Customer Care on 800 742 76229 for assistance.

An SMS containing a live tracking link is sent when the order is on the way.

There is no minimum order value.

You can place an order by calling Customer Care on 800 742 76229.

Return or exchange eligibility depends on the product type, condition, and applicable pharmacy rules. Eligible products must remain unused and in their original condition with all price tags and labels. Contact Customer Care as soon as possible after delivery so the request can be reviewed.

Available delivery time slots can be selected during checkout.

You can cancel an order from My Orders before it reaches Ready for Dispatch status.

Check My Orders for available changes before dispatch. If the order has already been dispatched, call Customer Care on 800 742 76229 for assistance.

Accepted payment methods are cash on delivery (COD), Visa, Mastercard, and Apple Pay.

Yes. Card payments are protected using secure encryption and banking-standard security. Your card details are processed securely and are not accessible to 800 Pharmacy.

Customer Care and licensed pharmacist support are available 24/7 on 800 742 76229.

Call Customer Care 24/7 on 800 742 76229.